digital – workrock

September 6, 2019

Distributed digitization of documents

Paperwork is essential for the functioning of any organization or administrative body. Through the creation of legally binding contracts, memorandums,invoices, public records, reports manifestos or laws, documents appear in many forms but they all serve the same purpose.Which is to keep a formal record of all the activities undertaken by a person, an organization, government or society.

Documents need to pass around. They need to be modified, approved and amended by various stakeholders. Document is not just a representation of information but also a workbench for producing more information.

Paper documents can only do so much and are a chore to maintain and preserve. Digital documents are limitless in their capacity. They last forever.

Workrock document management system gives you a timeline of modifications and digital stamps to trace the history and authenticity of the document. It can work offline for internal use. Or it can be made publically available on the internet.

Our document management system is highly flexible and it can be used in any workplace. In a hotel or a restaurant. In banking or transportation industries. For keeping a record of sales or in legal matters. Our application is compatible with all kinds of file formats.

Less paper. More information. Unlimited Capacity.

workrockin@gmail.com

August 13, 2019

Why is it important to ensure uniformity when pursuing digital growth?

Information Technology companies have a conflict of interest against their consumers. As an organization their goal is to maximize the profit. Being a technology company the best way to maximize profits is to build new products or variants targetting specific market segments. The concept of stability is thrown out of the window. Things are built for the sake of it.

Consumers on the other hand are more interested in how tech can solve problems for them. The software updates, new UI and “quality of life” improvements are all secondary. A tech that is good enough is sufficient for them.

But for the companies it’s not. They want more products to be sold. More liscence upgrades. More service contracts signed. While this does improve their projections it may be harming the ecosystem.

IT can’t build houses or roads. IT can’t generate power. IT can’t cook food or clean the streets. However the entire economic system today depends heavily on it simply beacuse it glues things together and makes processes more efficient.

Information technology is a support industry. It does not solve any problem on its own , rather it enables other people to do their work more efficiently. How can we expect someone to use technology if by the time they grasp how to use it, it’s changed completely?

Now one could understand if a professionals job is to work with IT he would know all the latest advancements in his field. But since IT is a support industry and does not do anything useful on it’s own but only enable others to do useful work why should a professional in the field of say construction care about operating system updates? It doesn’t matter to him. Nor should it.

Not only does this complexity waste time and effort but it also increases the digital divide by continuously making things obsolete and increasing the barrier to entry. While on the surface appearing more and more easy to use.

Technology should work at the ground level. The bare minimum that is needed to get the job done. Anything other than that is a distraction. Or worse a ploy to lock the user into the ecosystem.

Which is why a good technology company would focus more standardizing common use cases and strengthing backwards compatibility with what’s already working.

Building something new does not have to mean destroying the old. We need to be more sustainable in our approach.

However that is in direct conflict with the goals or technology companies. The responsibility of choosing a stable technology platform then lies on the consumer.

If we want to bridge the digital divide. If we want to create technology that can be accessible and used by all we need unifomity. Not just in design. Not just the cosmetic UI changes but in application. A standard OS. A standard kernel. A standard networking stack. A standard set of commonly used applications.

By making digital technology uniform we can multiply our digital literacy efforts. Rather than having to teach things again and again we only need to focus on few underlying principles. The rest people will learn themselves. To build smart systems we need to make smart choices.

Amplitude is an effort to create a uniform technology architecture that can be used across different industries with minimal disruption in workflow.

workrockin@gmail.com

August 11, 2019

What can travel industry teach us about digital transformation?

The travel industry is in a league of it’s own.Uncontested.Unstoppable.Developing complimentary markets like acomodation, transport,food, wellness,finance in addition to it’s own. Funding and taking them to new heights.

Such has been it’s impact that nations have now started to realize the importance of “destination marketing” to attract more tourists. Not simply for financial rewards but also for cultural diffusion.

In the last decade tourism has been the biggest driver of digital growth. Bold claim? You decide.

Why do people use Instagram? What category of posts are most popular on Facebook? How are hotel rooms being sold? How are airline tickets being booked? How do you research for a new place to go?

It seems paradoxical that an industry that is experiential, natural and physical should be seen as a poster child for the adoption of digital/electronic technology. But that’s exactly what it is.

What has the travel industry gotten right that it’s digital transformation journey became so seamless.

Was it the lack of regulatory hurdle? Certainly not. As is evident from stringent visa and passport application requirements in addition to geo political complexity.

“Maybe it was due to external capital infusion by lenders?”

Maybe. But then can you point to any one investor that invested in travel to transform the market for the whole world? Our search proved futile. And infact we discovered that most investors were averese to investment in travel.

“Then surely it has rided on the wave of technology”

That is a more moderate claim. But if that is true then how come travel has adapted so well where as others like say education, finance,agriculture, medicine, manufacturing, energy have responded meekly.

What is it about travel that seems to turn all the technological trends in it’s favor? Smart phones,social media,airlines,civil construction, the internet.

How has travel managed to elicit such an enthusiastic participation from the consumers and partners?

What can we learn from the travel industry and apply it to others businesses to simplify their digital transformation journey?

A lot of things. But a few aspects stand out.

1. An open embrace of social media and other internet technologies.
2. A consumer oriented approach. Not just in what you sell but also how you sell it. A practice of going to where the customers are rather than waiting for them to come to you. An inclination to serve rather than to earn.
3. But most importantly an open mind and open heart. A belief in the spirit of discovery. The flexibility of mind to accept and welcome change. And an understanding that new breakthroughs can lead to something better.

The success of travel industry is not an accident contingent upon the presence of acquisition of natural, breathtaking locations. Rather it is its principles, practices and beliefs that puts it heads and shoulders above the rest.

Digital transformation is not so much about digital technology as it is about the state of mind. Travel industry had the right inclination that allowed it to gain the benefits of technology.

That is what other industries should look to emulate.

August 10, 2019

What can a digital transformation transform?

Information Technology does not generate any value by itself. It’s only a support industry. For digital technology to succeed people must use it to simplify/improve their business process.

For people to effectively use a technology they must spend time and effort in learning it.

The problem with new technology adoption is why must anyone learn to use it if they can do without it? It is thought of an irritant. Something that gets in the way of the job rather than helping them do it more effectively.

Digital transformation must start with a change in mindset. An open approach to test if there is something that can help us do things better? Perhaps with something that is even more fundamental.

Do we need to change the way we work?

workrockin@gmail.com

August 9, 2019

Simple Wave Access network for digital transformation

Simple Wave Access Network (SWAN) is a modular, component based, digital telecommunication technology stack.
The SWAN stack allows organizations to choose from top of the class hardware and software components that helps them make the digital transformation effectively.The SWAN stack is based on three guiding principles

The components, both software and hardware, should be readily available, in plentiful quantity. Lock in should be avoided at all costs. Any component must be compatible across all the vendors.
The components must follow the established standards. They must work with existing protocols and support common operational procedures. While new protocols and standards may be invented as per the need backwards compatibility must be maintained.
The components must aid in service delivery, customer support and business management.

The goal of SWAN Stack is to enable quick and inexpensive deployment of digital services. It is expected that SWAN stack will help organizations

Drive the digital growth in key economic sectors of banking, education, tourism, health and transport.
Improve the ease of doing business through access to information and simplification of the compliance procedure.
Use digital technology for acquisition of new customers, provision of new services to existing customers and help in business expansion. SWAN stack turns technology from a cost center to a profit center.

workrockin@gmail.com